Platform use cases

Turn account openers into engaged and profitable relationships with our most popular personal (consumer) banking & small business use cases.

Personal Banking

Targeted Acquisition

Grow your base. Win back abandoned applicants, and make it easy for people to refer friends & family.

  • Abandoned application win back
  • Refer-a-Friend
  • Select Employer Group - educational acquisition
  • In-Person event
  • Email & text message consent capture

Activation

Make it easy for people to enroll in and use account-related services:

  • Direct deposit
  • Online banking
  • Mobile banking & other apps
  • eStatements
  • Default payment methods
  • P2P payments
  • Automatic loan payments
  • Extended overdraft protection
  • Rewards programs

Cross-Sell

Use the platform and credit bureau data to deliver personalized cross-sell offers.

  • Checking accounts
  • Credit cards
  • Personal loans
  • Mortgages
  • HELOCs
  • Auto & recreational vehicle loans
  • Auto & recreational vehicle loan refis
  • Savings accounts
  • CDs

Education

Help people fully utilize the accounts they opened and live financially stable lives by educating them on how to:

  • Adopt account-related services
  • Securely access account & member numbers
  • Create savings goals
  • Get & manage credit scores
  • Choose the right mortgage

Appreciation

Show customers and members how much you appreciate them with:

  • Birthday greetings
  • Holiday greetings
  • Anniversary greetings
  • Contests & recognition

Transition Management

Communicate with people before, during, and after an M&A or digital banking system conversion event.

  • Mergers & acquisitions
  • System conversions

Transaction Management

Communicate details on multiple expiring CDs, leases, and other products. Send notifications to help account holders stay informed and take action.

  • CD renewals
  • Lease pay-off
  • NSF real-time
  • Low balance
  • Courtesy pay
  • Late loan payment
  • Escrow

Small Business Banking

Targeted Acquisition

Grow your base. Win back abandoned applicants, and make it easy for people  to refer friends & family.

  • Abandoned application win back
  • Select Employer Group - acquisition-branded for employers
  • Industry-specific lending acquisition (e.g., dental practice loans)

Activation

Turn account openers into engaged and profitable relationships. Make it easy for businesses to enroll in and use account-related services:

  • Online banking
  • Mobile banking & other apps
  • eStatements
  • Default payment methods
  • Automatic loan payments
  • Extended overdraft protection

Cross-Sell

Use the platform to deliver personalized cross-sell offers.

  • Checking accounts
  • Savings accounts
  • Health savings accounts
  • Credit cards
  • Business lines of credit
  • Commercial loans
  • Merchant services
  • Tax services
  • Courier services
  • Wires
  • Notary services
  • Safe deposit boxes
  • Insurance services

Education

Help businesses fully utilize the accounts they opened and live financially stable lives by educating them on how to:

  • Adopt account-related services
  • Securely access account & member numbers
  • Apply for PPP loan forgiveness

Appreciation

Show businesses how much you appreciate them with:

  • Birthday greetings
  • Holiday greetings
  • Anniversary greetings
  • Contests & recognition

Transition Management

Communicate with businesses before, during, and after an M&A or digital banking system conversion event.

  • Mergers & acquisitions
  • System conversions

Transaction Management

Communicate details on multiple expiring CDs, leases, and other products. Send notifications to help account holders stay informed and take action.

  • CD renewals
  • Expiring leases
  • Escrow
  • Failed login
  • Failed debit pin
  • Overdraft
  • Low or negative balances
  • Below or close to minimum balance requirements (additional fee)
  • Met or about to meet maximum transactions (additional fee)