Customer Case Study: Island Federal Credit Union reduces attrition by 25% for checking account holders>> Read the case study
BREAKING NEWS
Digital Onboarding grabs $58M to help banks with profitable customer engagement
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Customer Case Study: Island Federal Credit Union reduces attrition by 25% for checking account holders>> Read the case study
BREAKING NEWS
Far too often, banks and credit unions focus almost exclusively on
new account holder acquisition and cross-selling.
This approach can be problematic. Institutions that focus on the
beginning and the end of the customer lifecycles are ignoring the
critical middle stages that ultimately determine long-term success.
It’s important to recognize that
the process for achieving primary financial institution status is a multi-step journey with four stages:
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