Ten years ago, Digital Onboarding was founded on a simple yet powerful idea: to help community banks and credit unions strengthen their customer and member relationships in a digital-first world. A decade later, that mission remains unchanged—but the impact we've made together has grown exponentially.

We're proud to celebrate this milestone by looking back at where we started, what we've accomplished thus far, and where we're headed next.

A product built with purpose

Digital Onboarding was founded to address a real problem we observed in the market: many financial institutions were losing the post-account-opening moment. Paper welcome kits and scattered follow-ups weren't cutting it in an age where big banks and fintechs were rapidly raising the bar for digital experiences.

Built with our customers, for their communities

Our customers have always been the heart of our company. We are where we are today because of their trust, feedback, and partnership. Every campaign launched. Every product refinement. Every integration request. It's all been shaped by the needs of the financial institutions we serve—and the people that they serve in turn.

Powering the next decade of growth for community banks and credit unions

In the coming years, we'll continue to deepen our intelligence engine, expand our content and data insights, and help every bank and credit union activate the trust they've already earned.

We envision a future where every bank and credit union—regardless of their size—can deliver personalized digital experiences that rival those of the largest players, where community-based institutions remain the cornerstone of financial trust, and where strong relationships drive both retention and growth.